Privacy
We collect only the data required for a clearly defined purpose. If information has no identified use, we do not collect it.
To be reviewed before publication
The applicable legal framework in Cameroon and exact retention periods must be confirmed by legal counsel. The periods shown below are provisional.
What we collect, and why
Your choices & consent
Appointment reminders, photographs and marketing communications are covered by three separate consents. Each consent is dated and can be withdrawn from your account in one action, without explanation. Declining marketing does not affect your Miles or status.
Photo consent specifies the intended use and duration. We never digitally alter a hair result: changing colour in post-production would create an expectation we could not honestly deliver.
Retention periods
Your rights
- Access your data and obtain a copy from your account.
- Correct inaccurate data.
- Withdraw consent at any time in one action.
- Request deletion of your account.
An important limitation
Your Flight Record lists chemical products applied to your hair. For safety reasons, it may need to be retained after your account is deleted for the period required by law. We will tell you the applicable period before confirming your request rather than promise deletion we may not legally be able to provide.
Sharing & security
We do not sell or transfer your personal data. It is shared only with contracted providers required to operate the salon, and only to the extent necessary for their role. Internal access is individual and traceable: no shared accounts and no common passwords.
To exercise your rights: bonjour@escadrille.care or +237 6 00 00 00 00.