Miles & Status Programme

Consistency, not spending.

Two distinct measures. Miles can be redeemed as discounts. Flight Points are never spent: they reflect your visits over twelve months and determine your status.

Miles

You earn 1 Mile for every 100 FCFA paid. 1 Mile equals 1 FCFA in discount value. From 1,000 Miles, you may redeem them against a service for up to 20% of its value. You continue earning Miles on the balance paid.

Miles expire after 24 months without an eligible visit. Any new eligible visit extends the expiry date of your entire balance. We notify you 60 days and again 15 days beforehand.

Flight Points

One paid eligible visit earns 1 Flight Point. Spending 20,000 FCFA or more adds one point, and 40,000 FCFA or more adds a second. Only points earned during the previous twelve months count towards status.

Why reward visits rather than spending alone? Because meaningful loyalty is built on consistency. Regular visits matter more than a single high-value appointment once a year.

Four status levels

Status · ThresholdYour benefits
Member0 to 5 FPMiles, service history, appointment reminders
Altitude6 FP+10% Miles · booking opens 2 days earlier · priority waitlist · birthday benefit
Prestige14 FP+25% Miles · booking opens 5 days earlier · 1 late change per year · 1 premium consultation per year
Signature26 FP+50% Miles · booking opens 7 days earlier · first-priority waitlist · 2 premium consultations · one annual benefit of your choice
Your status is recalculated daily. Upgrades take effect immediately; before any downgrade, a 30-day grace period applies.
What the programme never overrides

Benefits never come at someone else’s expense

A higher status never displaces another client’s confirmed appointment, waives a safety test or allows a service to be performed by someone without the required qualification.

Read the full programme terms

Complimentary, with no commitment

Membership is complimentary and can be cancelled at any time from your account. We do not sell or transfer your personal data. Marketing consent is separate from membership: declining offers does not affect your Miles or status.

Your account, Miles and appointments

Create your account in a minute. Your balance and status are displayed after every payment, automatically.

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